Guarantee Page

We stand behinds the quality of its products and service. If you are not satisfied with your purchase, contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Our products are made-to-order with the best quality materials possible using our state-of-the-art printing equipment, embroidery machines and laser engraver.

We take great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images.
• Design errors introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.
• Inadequate washing and drying resulting in shrinkage, twisted seams, and deteriorating customization.

Please examine your designs carefully and correct any mistakes prior to placing your order.